Are You a Citizen of a Non-European Union Country? Benefit from VAT refunds on your purchases made in France or the EU, under certain conditions.
Are You Eligible for Tax Refunds?
You can claim tax refunds if:
- You reside outside the European Union
- You are over 16 years old
- Your purchases exceed €100 including tax
- The purchases are for personal use and made from an approved Tax Free Shopping retailer
Where and how to Claim Tax Refunds at CDG?
The procedure is done during your final departure from the EU. Present your purchases and the sales receipt to French customs for validation.
You Have Two Options:
- Validation at customs offices (in public areas, before the boarding area)
- Validation via PABLO automated kiosks, if your receipt has the corresponding logo
Customs offices are open during flight departure and arrival hours.
Immediate Refund
For a cash refund, go to a Cash Paris or Global Exchange office with your validated documents. You can also request a bank transfer (processing time: 4 to 6 weeks).
Location of Tax Refund Offices:
- Terminal 1: Level 2, near Hall 6
- Terminal 2A–2C: Arrivals Level
- Terminal 2B–2D: Arrivals Level
- Terminal 2E: Departures Level, Gate 3d
- Terminal 2F: Arrivals Level, opposite Gate 10a
- Terminal 3: Arrivals Hall
Using PABLO Kiosks
- Select your language
- Scan the barcode on the receipt
- Validate – a green screen will display: “OK, valid form”
PABLO kiosks are located in the immediate vicinity of the Tax Refund-Customs offices.